Beautiful chocolate mousse surprise!

The hotel was a hidden gem, and we loved the relaxing massage we got in the spa, and enjoying the beautiful rooftop area for some sunbathing. The pool area was perfect for unwinding after a long day of exploring, and our room with that comfy bed was just what we needed. 🌞

The location was great, just a short walk from the convention center, making it convenient for my events. The staff were friendly and attentive, ensuring a pleasant experience. The food offerings, especially the assorted fruits, were fresh and reasonably priced. Unfortunately, check-in was disorganized and took too long, impacting my arrival. Additionally, the room could have used better soundproofing, as noise from the hall and adjacent rooms was an issue.

It was just a fitting option for a momentary pause in Merida, offering excellent value for money. I had a fantastic massage with Adamaris in the hotel spa that made my stay feel special. If you're staying, definitely take time for a spa treatment.

Stay Elsewhere for a Better Experience

Our family stay was marred by cleanliness issues, a broken elevator, and confusing breakfast service. The presence of hair in the shower was particularly off-putting. Next time, I recommend checking in earlier for smoother service and ensuring your needs are met before settling in.

Wyndham Merida boasts an exquisite classical design with ornate decoration, including beautiful stained glass and spacious common areas. The quiet residential setting and easy accessibility with an elevator made my stay comfortable and enjoyable as a senior traveler.

Improve front desk service for smoother check-ins.

The stay was quite a mixed bag. The room was spacious and the bed comfortable, which made for a decent night’s sleep. Unfortunately, we encountered some cleanliness issues, like hair from previous guests in the shower. The elevator was also out of service, which made carrying our luggage quite the workout in the heat. Location-wise, it was conveniently close to local attractions, but more attention to detail is definitely needed for overall service improvement.

Lovely little getaway

Had a nice stay! The lobby was super pretty and gave off a chill vibe. Staff were really friendly and even had a cute welcome with towel swans and dessert for our honeymoon. The pool was refreshing and the breakfast was decent. Just wish the in-room WiFi worked better, it was pretty slow.

Can recommend for a weekend adventure

Beautiful hotel, kind staff, the location is perfect with easy access to explore the area, and the restaurant serves good food that's reasonably priced.

Couldn't ask for more.

The hotel has spacious rooms that easily accommodated my large family, including our 5 teenagers. We loved hanging out by the pool, which offered a refreshing escape from the heat. The staff was attentive and made sure we had everything we needed.

My wife says that the breakfast options need improvement.

Luxurious, spacious, tranquil

The moment I walked in, I was greeted by beautiful stained glass and an inviting atmosphere that made me feel like royalty! The superior king room was a sanctuary of comfort, with a bed that hugged me like a cloud after my travels. Plus, the rooftop area was the perfect spot to unwind, offering breathtaking views and a refreshing plunge pool that stole my heart!

can recommend 😍💖

This hotel suits me perfectly with great amenities like free Wi-Fi, a fitness center, and a lovely spa. I remember how the staff welcomed me with a cold drink during my first stay. Their kindness makes each visit special.